Company Name:         

Person Completing Survey:                                                        

Date Completed:

1.  How do you rate Customer Service you receive regarding: (click on drop down menu for: Excellent, Good, Fair or Poor)

Comments for customer service:

2. How do you rate the service you receive from Engineering: (click on drop down menu for: Excellent, Good, Fair or Poor)

Comments for Engineering:

3. Delivery (click on drop down box to select Yes or No response)

Are your products delivered on time/as promised?     Yes No   

Do current product lead-time meet your needs   Yes No

 Comments on Delivery:

4. Pricing

Do you consider PPM's part pricing to be competitive?   Yes No

Do you consider PPM's tooling prices to be competitive?    Yes No

Comments on Pricing 

5. Quality

Are you satisfied with the handling of your quality concerns? Yes No  

Are you satisfied with the quality of the product that you receive?  Yes No

Comments on Quality

6. General

Would you consider PPM as one of your top tier vendors? Yes No

Please provide additional services that you would like to see PPM offer.     

Please provide any suggestions for area of improvements: